Director of Loan Servicing
Reports To: CEO
Company: Direct Lending Partners
At Dream Live Prosper, we specialize in the single and multi-family real estate sectors of brokerage, fund management, asset management, construction and private lending. We are looking for ROCKSTARS to join our rapidly growing firm.
Our Purpose is Living our Dream to create prosperity through innovative real estate solutions.
If you share our core values and you can pull your weight in our briskly growing company, then DLP may be the place for you. Our company is small enough (less than 200 employees) that your contributions will be noticed and recognized but large enough to offer room for growth and continuous learning.
We are looking for ROCKSTARS to join our collaborative team. Are you driven to greatness? If so, read on about why we may be a perfect match! If you feel you have the drive; knowledge, skills, and experience to truly be successful in this role, we want to hear from you today!
Summary: From loan onboarding through payoff, the Director of Servicing streamlines the entire servicing process to mitigate risk. This Leader will take control of all aspects of servicing & leading the servicing & related teams to maximize the performance of the Loan tape; enhance the Customer Experience; and maintain a 95%+ current loan tape all while maximizing the yield to investors.
Who you will work with :
What you're motivated by:
A fast pace. We've grown 700% in past three years; (we hired 40 people in May, 10 in June, 5 in July and we have 38 open positions)
Visionary, smart, thoughtful CEOs. Ours is 32-years-old and the kind of leader you read about and hope to work with and learn from.
An executive leadership team who trust one another, communicate effectively and is committed to helping team members grow personally and professionally.
We've been rated the # 1 RE Team in PA and NJ since 2013 and #9 Nationwide in 2017 by Real Trends & the Wall Street Journal
One of the 5000 Fastest growing companies in the US by Inc.com for 5 straight years & counting including #840 Fastest Growing Private Company in 2016
Top workplaces award winner by our employees for 3 straight years including #1in 2015!
Core values. Our 8 core values at DLP that we live by are:
Perseverance and Passion for Long-Term Goals: GRIT
Enthusiastically Delivering WOW
Innovative Solution Focus
Twenty Mile March
Execution & Excellence
Location: Bethlehem PA
Compensation: $60,000-$80,000 base salary plus bonus & growth potential
Benefits: Health, Dental & Vision Insurance, 401(k) with company matching, Voluntary Insurance; 3 weeks Paid Time Off, Holidays, Learning/Educational Incentives, Wellness Program, Flexible Work Schedule & Company Events.
Please follow the link below for more information on DLP!
What you have already accomplished:
5+ Years experience Leading Loan Servicing
5+ Years experience in delinquency & default management
Experience in the "rehab lending servicing” is preferred
Experience in Bridge Lending is preferred
Experience managing leverage facilities is preferred
Strong communication skills
Strong Operational & Organizational skills
Extremely High Ambition
What you are great at
Leading communication with borrowers including “problem” borrowers
Leading foreclosure & default management strategies
Capital markets; warehouse facilities; A & B participation's
Develop processes & procedures
What you will achieve in this role:
Lead Risk mitigation strategies while managing 500% growth over the next 18-24 months
Lead default management
Improve the customer experience & Deliver WOW
Maintain zero losses on any loans
95% of loan tape current / less than 30 days delinquency
Less than 3% delinquency ( 30- 75 days )
Less than 2% default ( 75+ days)
Drive 5% annualized revenue to Direct Lending Partners from loan tape
Monitor & Maximize leverage facilities to achieve target debt to equity ratio